Solutions · Salons & spas
Stop losing bookings while your stylists are with clients.
Most salon enquiries arrive while everyone is busy. Engage answers immediately, quotes your services, captures the client's details and helps them book — then keeps them coming back.
Answers the questions clients always ask
Service prices, how long a treatment takes, which branch is open on a Saturday, whether you take walk-ins — answered from your own price list and hours.
Books appointments in the conversation
Engage confirms the service, offers available times and captures the client's name and mobile number, then sends a confirmation.
Reduces no-shows and fills quiet weeks
Automatic reminders before the appointment, review requests afterwards and win-back messages for clients who haven't been in for a while.
- 24-hour appointment reminders
- Post-visit review requests
- Win-back follow-ups for inactive clients
Escalates when it should
Complaints, refund questions or anything outside your knowledge base go straight to your front-desk team with the full conversation.
Try it on your own business
Add your website address and see what Engage learns about your services, hours and policies before a single customer speaks to it.