An AI receptionist that answers, captures and books — not just a chatbot.

Answer customer questions accurately

Engage answers from your own business knowledge — services, pricing, opening hours, branches, delivery and policies. When something isn't in your knowledge base, it says so instead of inventing an answer.

• Business knowledge base for services, FAQs, hours, branches and policies
• Website import that reads your existing pages during onboarding
• Honest 'I don't have that yet' responses instead of guesses

Capture leads from ordinary conversations

Every conversation is scored for buying intent. When a customer asks about pricing, availability, stock or a quote, Engage naturally collects the details your team needs to follow up.

• Low, Medium, High and Hot intent scoring
• Natural capture of name, contact number and requirement
• Automatic conversation summaries and recommended next actions

Help customers book

Engage guides a customer from enquiry to a confirmed booking, then keeps the relationship going with confirmations, reminders and follow-ups.

• Service selection, availability and confirmation in one conversation
• Booking confirmation and reminder messages
• Review requests and win-back follow-ups

Hand over to a human at the right moment

Complaints, sensitive requests or anything outside the AI's knowledge are escalated to your team with the full conversation history and a short summary, so nobody has to ask the customer to repeat themselves.

Proactive engagement on your website

Instead of waiting silently, the website assistant can offer help based on visitor behaviour — time on a pricing page, repeat visits or hesitation before booking — without interrupting the experience.

Engagement analytics for the business

See conversation volume, common questions, unresolved chats, new and hot leads, and bookings captured — so you can tell what customers actually want.